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Improve Your Patient Experience
and Provider Efficiency
Digital engagement modernizes and streamlines patient-to-provider
communications, resulting in improved outcomes.
Enhance Patient Engagement with CDW
With the Patient Access Care solution from our partners SpinSci and Cisco, CDW brings the expertise you need to transform how modern healthcare systems communicate with and engage their patients for the better.
Improved Patient and Provider Functionalities
Patient
Improved patient experience enabled by:
- Proactive notifications and engagement
- Streamlined self-service options
- Context-aware handoff from self-service to live agent
Provider
Improved workflows enabled by:
- Automated patient ID for contact center agents
- One-click contact center patient triage
- Contact center contextual awareness and robust search functions
An All-Inclusive Digital Solution
SpinSci and Cisco have partnered to deliver an end-to-end, patient-centric engagement platform that transforms the patient’s journey and increases administrative staff and clinicians’ efficiency.
Patient Access Care with SpinSci is a one-stop solution for improving patient digital engagement and provider workflow efficiencies. It automates provider workflows and digitizes patient interactions while seamlessly integrating with electronic health records (EHR) to improve patient experiences, increase clinician and contact center workflow efficiency, and deliver better business outcomes.
The Next Generation of Contact Centers for Healthcare
Together with SpinSci and Cisco, CDW is helping healthcare providers like yours deliver world-class experiences to patients, clinicians, and users by improving the way your patients interact with your healthcare system.
We Want to Help You
We want to help you increase your digital channel utilization and adoption through self-service processes that integrate real-time with your EHR systems and, ultimately, improve outcomes for your patients.
